MMA's Flagship Workshop - Your KPIs Are Creating the Problems You're Trying to Fix: Understanding How Performance Measures Quietly Shape Organisational Behaviour
Date : 20-08-2026, Thursday
Time : 03:00 PM - 04:30 PM
Venue : Online - Zoom
Performance measurement plays a critical role in organisational success. However, KPIs do far more than measure results—they influence how people make decisions, prioritise work, collaborate across functions, and respond under operational pressure.
This Executive Insight Workshop explores the hidden relationship between KPIs and organisational behaviour. Participants will discover how well-intended performance measures can unintentionally create local optimisation, conflicting objectives, short-term decision-making, and recurring operational instability.
Through executive discussions, practical business examples, and leadership reflection, the workshop encourages participants to move beyond measuring results and begin evaluating the behavioural consequences of their performance systems. Rather than focusing on KPI development techniques or dashboard design, the session helps leaders understand how performance measures shape organisational outcomes and how better performance conversations can support long-term business success.
https://forms.gle/f2j9YGYXDWD4SZVb8 - REGISTER NOW
