Operations

Activities

Events | Workshops and Courses | Conclaves | Conventions
All | Upcoming | Past
Workshops
YOUR KPIS ARE CREATING THE PROBLEMS YOU'RE TRYING TO FIX - ONLINE

20 August 2026 03:00 PM - 20 August 2026 04:30 PM

MMA's Flagship Workshop - Your KPIs Are Creating the Problems You're Trying to Fix: Understanding How Performance Measures Quietly Shape Organisational Behaviour

Date : 20-08-2026, Thursday 

Time : 03:00 PM - 04:30 PM

Venue : Online - Zoom

 

Performance measurement plays a critical role in organisational success. However, KPIs do far more than measure results—they influence how people make decisions, prioritise work, collaborate across functions, and respond under operational pressure.


This Executive Insight Workshop explores the hidden relationship between KPIs and organisational behaviour. Participants will discover how well-intended performance measures can unintentionally create local optimisation, conflicting objectives, short-term decision-making, and recurring operational instability.


Through executive discussions, practical business examples, and leadership reflection, the workshop encourages participants to move beyond measuring results and begin evaluating the behavioural consequences of their performance systems. Rather than focusing on KPI development techniques or dashboard design, the session helps leaders understand how performance measures shape organisational outcomes and how better performance conversations can support long-term business success.

 

https://forms.gle/f2j9YGYXDWD4SZVb8 - REGISTER NOW

Online - Zoom

Name : S R Hari Prasad

Mobile : 9952932169

Email : training@mmachennai.org

    • Rethinking the purpose of KPI
    • When KPI Start driving Behaviour
    • The hidden cost of KPI Misalignment
    • Leading performance beyond the dashboard
    • Chief Executive Officers (CEOs)
    • Chief Operating Officers (COOs)
    • Business Unit Heads
    • Functional Heads
    • Operations Leaders
    • Supply Chain Leaders
    • Finance Leaders
    • HR Leaders
    • Quality & Continuous Improvement Professionals
    • Senior Managers

  • Mr. Praveen Krishnan

  • Fee Details
  • Member amount : Rs 0.00- (Including 18%GST)
  • Non Member amount : Rs 0.00- (Including 18%GST)
  • Total Member count :
Courses
NFNLP CERTIFIED NLP BASIC PRACTITIONER

11 June 2022

Download
brochure

It offers practical and rapid methods for personal growth and influence. It is
the study of how people do things, how they think, process information,
behave and about using what works and discarding what does not. NLP is
used extensively in Business, Law & Sales and has seeped into every self-help
or business communication book.
NLP began in psychology, helping therapists achieve quick, long lasting
changes in their patients. Today it is used successfully in areas such as
Personal Growth & Improvement, Work, Business, Therapy, Teaching,
Training, Learning, and Quality Health Care.

  • Build and maintain rapport - the key to successful relationships Gather specific high-quality information from others and use it to achieve your outcomes Increase the range of what you see, hear & feel so you know more about what's going on Effectively use metaphors, as all great communicators do Generate practical, well-formed outcomes and how to achieve them Design interventions to move a person/ organization from a present state to a desired state Create the right context for successful individual and organizational change Change unwanted behaviors in positive ways Determine what is important to yourself and others See what is going on inside others Talk another person's languages Create your own personal state of excellence Communicate clearly and effectively Make meetings work Mediate and negotiate more successfully Recognize and use powerful language patterns Develop your behavioral flexibility and creativity Be more at peace with yourself Help yourself and others manage depression, stress & relieve any psychological deficiencies
  • Dr. SUMATHI NARAYANAN, Ph.D., Doctorate in Human Development Certified PLATINUM MASTER TRAINER of NFNLP, USA conducts regular Certified NLP Basic, Master Practitioner and Trainer’s Training workshops. She is a Corporate Trainer with over 40 years’ experience and is President, Creative Communication and Management Center, Chennai. Trained in NLP under Dr. Richard Bandler, Dr. William Horton, Dr. Richard McHugh, Dr. Reza Borr, Mr. Mick Lawrence, & Mark Andreas, she actively uses and applies NLP in all her workshops, counselling and teaching. She has conducted over thousand workshops for various organizations and industries for over four decades. She specializes in designing unique workshops and customizing for clients. She is a Counselor and an ACA Certified Professional Supervisor for Counselors; Founder member & former Secretary, Indian Academy of Professional Supervisors and former Treasurer and Secretary of Chennai Counselors’ Foundation. She is Founder member and former Secretary, TA Study Circle (Madras) and Founder member of The Hypnotique Circle (Madras).
  • Fee Details
  • Member amount : Rs 16000.00- (Including 18%GST)
  • Non Member amount : Rs 18000.00- (Including 18%GST)
  • Total Member count :
  • fee
Conclaves

  • Contact Person:
  • Contact Mobile:
  • Contact Email:
  • Fee Details
  • Member amount : Rs 0.00- (Including 18%GST)
  • Non Member amount : Rs 0.00- (Including 18%GST)
  • Total Member count :
Conventions

  • Contact Person:
  • Contact Mobile:
  • Contact Email:
  • Fee Details
  • Member amount : Rs 0.00- (Including 18%GST)
  • Non Member amount : Rs 0.00- (Including 18%GST)
  • Total Member count :